Metso celebrated the opening of its new Pittsburgh office on Dec. 9, marking an important move to enhance its bulk material handling and port solutions engineering capabilities and strengthen customer proximity in North America. The new office underscores Metso’s commitment to delivering exceptional customer service and technical support in the region.
“Metso offers value across the minerals value chain, from pit to port, through our comprehensive bulk material handling services. The opening of our Pittsburgh office demonstrates Metso’s commitment to supporting North American customers by providing advanced solutions for bulk material handling and port operations,” said Jonathan Allen, senior vice president, grinding, bulk, pyro and smelting services at Metso. “By integrating regional experience with leading-edge expertise, Metso seeks to drive innovation and uphold the highest standards of reliability and service within the industry.”
By establishing a stronger local presence in North and Central America, Metso is moving closer to its customers, enabling more responsive support and fostering stronger partnerships for bulk material handling projects.
“We are really excited to strengthen our regional capabilities in our strategic journey to deliver world-class bulk material handling and port solution offerings closer to our customers,” said Sushanta Dutta, vice president, bulk material handling solutions.
“Each installed unit represents a strategic touchpoint – an opportunity to deepen customer relationships, provide lifecycle services, and apply our proprietary technologies to drive ongoing value. North America, in particular, boasts a very strong installed base, which further enables our new team to support customers effectively across the region. Our goal is to deliver industry-leading with service at the local and global scale,” Dutta concluded.
Nearly 20 specialists are already working at the new Pittsburgh hub, which is also looking to expand its team.
