Cemex signs agreement with IBM to provide process outsources, IT services

Mexican construction materials giant Cemex, S.A.B. de C.V., and IBM announced recently a 10-year strategic agreement in which IBM will deliver business process and information technology services. Additionally, IBM will provide to Cemex business consultant services to detect and drive sustainable improvements in profitability, using the entire breadth of IBM’s capabilities, including R&D expertise.

               This agreement is expected to generate Cemex savings of close to US$1 billion during the life of the contract. Additionally, it will improve the quality of the services provided to Cemex; enhance business agility and scalability; maximize internal efficiencies; and allow the company to better serve its customers.

               The 10-year services contract awarded to IBM is worth just over US$1 billion, and will include: finance and accounting, and human resource back-office services, as well as IT infrastructure, application development and maintenance services.

               “Through this agreement, we reinforce our commitment to transform Cemex into an increasingly flexible, agile, and competitive global company. Moreover, this agreement with IBM will enable Cemex to focus on its core businesses of cement, ready-mix concrete, and aggregates; improve its financial position; and respond more quickly to changing market needs,” said Lorenzo H. Zambrano, chairman & CEO of Cemex.

               Together, IBM and Cemex will implement state-of-the-art business processes, practices, and information systems developed by IBM. Cemex will also leverage IBM’s worldwide expertise to accelerate and replicate innovative practices in Cemex business units to achieve better customer service, increase process quality and sustain cost improvements.

               “This agreement will bring to Cemex the flexibility to face the new challenges in the building materials industry. IBM’s state-of-the-art IT infrastructure, business processes and applications will help Cemex achieve its goals of becoming more competitive. We see our strategic relationship with Cemex as a powerful example of building a smarter planet,” said Bruno Di Leo, senior vice president of sales and distribution for IBM.

               IBM delivers global scale, talent and technology based on business expertise and a global network of more than 70 Service Delivery Centers and more than 400 Data Centers, in 170 countries covering more than 40 languages.

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