The construction industry plays an important role in the world economy, with $1.23 trillion spent in 2017 in the United States alone. Construction will continue to experience growth in coming years, and one key opportunity to maximize that growth is through digitization and adoption of new technology.
“It’s essential that innovation and adoption of new technology is at the forefront of how we do business, to continue to progress and grow as an industry,” said Jamie M. Gentoso, CEO of U.S. cement operations. “At LafargeHolcim, we challenge ourselves to think of new ways to drive efficiency, time savings and ease of communication to make it as easy as possible for our customers.”
To that end, LafargeHolcim is transforming its customer experience with the launch of three key digital solutions. Each of these new platforms are part of an ongoing strategy to improve engagement, streamline interactions, optimize projects, and bring added convenience.
- ConcreteDirect: A free smartphone app, available on iOS and Android, ConcreteDirect is a project coordination tool that helps customers save time, increase transparency with orders and deliveries, and increase crew utilization. Through the app, customers can place, change and confirm orders, as well as track delivery progress.
- DirectAccess: Allows customers direct access to their accounts at all times, with the ability to manage all aspects of the billing process 24/7, including checking account balances and making payments online. Customers can now register at www.directaportal.com.
- MaterialsThatPerform.com: Provides a comprehensive, centralized resource for product information, thought leadership, key projects and easy access to all of LafargeHolcim’s U.S. locations.