Hawaiian Cement received its first Liebherr machine – an R 9150 excavator in face shovel configuration – earlier this year, marking the first Liebherr excavator to arrive in the Hawaiian Islands.
As Hawaiian Cement is the only cement producer in Hawaii, onsite productivity and fleet cohesion are vital for its day-to-day activities. This is one of the major reasons why the company chose to work with Liebherr and its 150-tonne R 9150 excavator. As the primary digging equipment at its Halawa Valley Quarry in O‘ahu, the new excavator has helped to increase productivity by providing a better pass match for the haul trucks in the existing fleet.
“Because of the R 9150’s class-leading payload capacity and its increased fuel efficiency, we believe that this excavator will be a fantastic asset to help Hawaiian Cement meet its expanded productivity targets,” said Nathan Goerke, regional sales manager – Southwest, mining, Liebherr USA.
For Hawaiian Cement, one of the most critical deciding factors for working with Liebherr was the company’s reputation for providing exceptional customer service. “Because we’re located on an island, responsiveness is critical to our success,” explained Sean Haggerty, vice president of support services, Hawaiian Cement. “There is no such thing as ‘next day’ for us in Hawaii.”
From the outset, the Liebherr USA team impressed Hawaiian Cement with its technical knowledge, professionalism, and ‘get-it-done’ attitude. “Working with the Liebherr team from the conceptual phase through to design, build, and commission was nothing short of exceptional,” said Haggerty.
Liebherr USA will continue to support Hawaiian Cement with ongoing training and development for onsite personnel, focused on the operation and mechanics of the R 9150. This training will be provided by a mixture of onsite Liebherr technicians and remote monitoring services to ensure the health of this excavator for years to come.